COMMUNITY HEALTH WORKER SERVICES
What a Community Health Worker does for you
Four services, all covered by Medi-Cal at no cost to eligible members in Kern County.
No cost to you and no obligation
1
HEALTH EDUCATION
Your condition, your medications, and your options, explained in plain language and at your pace. We go over what the doctor said after the visit, so it makes sense when you get home.
Understanding a new diagnosis
Managing your diabetes, blood pressure, and chronic conditions day to day
How and when to take your medications
2
HEALTH NAVIGATION
Appointments, referrals, transportation, and the paperwork in between. If a system is confusing or a phone call goes nowhere, your CHW works with you.
Finding a doctor, dentist, or specialist who takes your plan
Scheduling and getting your appointment
Following up after a hospital stay or clinic visit
3
SCREENING AND ASSESSMENT
A short conversation about your health and your household, so we know what you actually need. Nothing is required of you, and nothing you share affects your benefits.
Health and wellness check-in
Food, housing, utilities and transportation needs
Referrals to local resources that fit your situation
Someone in the room with you when a system is hard to move. Your CHW can sit in on a visit, speak up on your behalf, and stay with you until the issue is resolved.
4
SUPPORT AND ADVOCACY
Support at appointments and health plan calls
Help with denials, coverage questions, and paperwork
Ongoing check-ins for as long as you need them
Who Qualifies
Medi-Cal members living in Kern County. If you are not sure whether your plan covers this, ask us and we will check for you.
PLANS WE WORK WITH
Kern Family Health Care
Anthem Blue Cross
Kaiser Permanente
Don’t see your plan? No problem, we can still assist you!
HOW IT WORKS
1
Reach out by phone, email, our contact form, or talk to us at a community event.
2
We check your eligibility and set up a short first conversation.
3
A Community Health Worker stays with you for as long as you need.
Talk to a Community Health Worker
Leave your information and we will get back to you as soon as we can. There is no cost to you, and no obligation.
